Solid Border Warranties & Return Policies


Manufacturer or distributor return policies may override our practices. Not all manufacturers allow returns. Policies are subject to change without notice.

Product must be unopened in original packaging or product is deemed defective or DOA.

Return of product must be authorized within 30 days of purchase.

Processing or restocking fee may apply.

Customer is responsible for any freight fees applied.


Warranty and support policies are established by the manufacturer. Customer will need to contact manufacturer directly for warranty and support.

For your convenience, links to each manufacturer's warranty policies and support are listed by below, by DIR contract number:

Contract DIR-CPO-4850

Contract DIR-TSO-4365